PROCEDURE TO WITHDRAW MIS/SCSS/TD INTEREST IN DOP FINACLE

1. PROCEDURE TO WITHDRAW MIS/SCSS/TD INTEREST IN FINACLE

When customer wants inquiry/ withdraw interest from the MIS/SCSS/TD account, Counter assistant need to invoke
the menu HTM. In HTM select the function ADD and CASH NORMAL PAYMENT or CUSTOMER INDUCED depending on the amount*/** the customer wants to withdraw.

* If amount is less the INR 20,000 we can use CASH PAYMENT.
** If amount exceeds INR 20,000 use CUSTOMER INDUCED.

STEP 1:

HTM, then click go;
Function code: ADD
Transaction type: CASH NORMAL PAYMENT or CUSTOMER INDUCED

Then click GO, 2nd Screen will appear;

STEP 2:

A/c ID: Enter MIS/TD Sundry account number
              SOL + 0335 for TD
              SOL + 0337 for MIS
Ref CCY Amt as: 1
Reference account number as: Customers TD/MIS account number
Then Click GO , Below Screen will appear;

STEP 3:

In this Screen;
Start amount is 1 by default, make it 0
End amount is 1 by default, make it 0

Select FILTER as Partially and unresponded or choose the one action you want to perform out of five available options.

Select reference account number as customer MIS/TD account number.

Then click GO, Final screen will appear like;

Select the tick mark dialog box to get the reversing amount.

Now to give the amount to customer Enter the reversing amount in screen shot number 1, after HTM menu and follow above mentioned steps.



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